ERIC
SPELLMANN
- This
update, Eric takes a look at your main options for instant messaging
online
IM
Stands for "Instant Messaging"
I remember when the internet existed only for e-mail.
Communication was limited to sending text messages from computer to computer.
While faster than the US Postal Service (or the Royal Mail), it was hardly "real-time
communication."
These days, sophisticated software has taken real-time communication to the
next level: Instant Messengers.
An instant messenger is a program that runs on your system all of the time.
When you are online, it notifies you when your friends go online. Of course,
your friends, also using the instant messenger, are notified that you are online.
But that's not all. The programs allow you and your friends to communicate
directly, either through text, voice, or video.
Basically, six major instant messengers exist today: America Online Instant
Messenger (AIM), Microsoft Instant Messenger, ICQ, Jabber, Odigo,
and Trillian Basic. All of them are free, but offer different features.
AIM
By far, the most popular instant messenger is AIM. However, before you immediately
go out there and download it, understand why they wear that title. By default,
all 20 million AOL users have built-in instant messaging (whether they use
it or not). Therefore, AOL can claim the largest user base.
Most people end up getting AIM, though, because of one little important fact:
Most instant messengers do NOT interoperate with instant messengers made by
other companies. In other words, if your friend is on ICQ and you are on AIM,
you cannot chat. Two exceptions exist to this rule - Odigo and Trillian - but
I'll get to them later.
MSN IM
With the advent of Windows XP, Microsoft is working overtime to become the
dominant instant messenger. If you have a copy of XP on your system, you will
immediately notice that MSN IM is automatically loaded.
However, using it requires that you have a Microsoft Passport. Basically,
this Passport is a secure way of verifying your identity to your friends and
online retailers. Some are concerned about the "privacy" issue on
this one, though. Exactly WHAT is Microsoft doing with all of that personal
information?
ICQ
One of the best known instant messengers is ICQ. The name is actually a play
on words. "ICQ" sounds like "I Seek You."
ICQ was originally developed by an Israeli company named, Mirabalis, which
was then bought by AOL. So, yes, that means AOL owns AIM and ICQ. I keep expecting
them to merge the two, but it hasn't happened yet.
Jabber
More and more companies are setting up their own internal instant messaging
solutions. Only Jabber has taken advantage of this trend by offering a free
100-user server. The Jabber client (program individuals use) is nothing to
write home about, though.
Odigo
Interoperability has been the instant messenger mantra for many months. Allowing
one instant messenger to work with any other has been the goal of every company
except America Online. In fact, America Online has taken steps to prevent other
companies from using their system. Only Odigo and Trillian seem to have slipped
through the cracks. Using this impressive little program, you can chat and
share files with anyone despite their instant messenger choice.
Trillian Basic
Of all the Instant Messengers I have come in contact with, the one I use the
most (and exclusively) is Trillian Basic. As with Odigo, it is completely interoperable
with all of the other Instant Messengers. However, Trillian's interface is
much easier to use (and look at).
As an aside, remember that in order to use the voice or video communication
features of these programs, both computers must have a webcam, sound card,
microphone, and speakers. Fast Internet access is also advised, but not critical.
Today's compression techniques allow even slow Internet connections to have
good audio/video quality.
Regardless of which instant messenger you choose, you'll open a brand new world
of communication options. If you use them enough, the savings, in long distance
charges alone, will pay for your internet access.
See you in Cyberspace!
- Eric
Spellmann is the owner of Spellmann & Associates, a corporate
technology training facility in Amarillo, Texas. Besides his
weekly column, he produces technology segments for his local
CBS television affiliate and speaks at numerous conferences.
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